As first time property buyers, my wife and I were very raw and totally ignorant as to the process and requirements of purchasing a property. This was compounded by the fact that we were from interstate and therefore unfamiliar with Queensland property laws and we were also purchasing an investment property for the first time.
Upon viewing a property in Mudgereeba, we met Jeff for the as the agent for LJ Hooker, acting on behalf of the seller. We immediately found Jeff to honest and up front with information about the property and he obviously knew the home, the vendor and the tenants very well.
When we decided that we would put in an offer on the property Jeff quickly ascertained that we were new to this “game” and took the time to clearly outline the steps that we would need to take and in what order. After our offer was accepted he extended appropriate advice and was able to put us in touch with lawyers, building inspector’s, advisors and any other assistance that we would need.
After returning home to Victoria we regularly came across unexpected issues that often arise when trying to complete complex transactions. Jeff had offered his assistance whenever we needed and provided us with his e-mail address and Mobile number. Whenever we required some help, we quickly found that our best course of action was to contact Jeff, who either provided us with guidance from his vast knowledge and experience in the industry, or he would provide us with a contact who could assist.
Jeff was very careful to avoid any conflict of interest and was very up front whenever such a situation arose.
As a result of Jeff’s knowledge, expertise and efficiency our purchase proceeded very smoothly and was completed with little fuss. Since we have purchased the property Jeff has assisted with maintenance and has liased with the tenants for the benefit of all parties, and he is still very willing to help and assist when we need it, even though his part in the process is complete.
Our intentions are to move into the property after the tenants lease is complete; renovate and then put it up for rent again as an investment property. We will then purchase another property on the Gold Coast as our new family home. Given our recent positive experiences working through Jeff at LJ Hooker this will be our first port of call when entering future transactions.
My wife and I cannot speak more highly of Jeff’s efficient and honest professionalism and we would recommend his services to other friends and relatives who are also in the property market on the Gold Coast.